Refund policy

  • In case of return kindly contact us at support@pardewale.in, within 10 days of receipt of product.

  • In case the customer complains after 10 days of receiving the product, Pardewale.in wont be able to entertain the same.

  • The email should contain comprehensive details of the defects/complaints of the single order/package delivery. Please note that Pardewale.in shall examine the returned products for all such defects/variations, on the basis of the customer’s emails.

  • Kindly wait for the instructions from Pardewale.in regarding the evaluation of your defects/complaints.

  • DO NOT return any product, before receiving confirmation from Support Staff. In case any product is returned without such confirmation, Pardewale.in does not guarantee any credit or replacement of the product.

  • All the shipping cost for return and exchange will be born by the customer.

  • The refund amount will get credited in Pardewale.in Wallet in 24-48 hours after the return shipment is received.

  • In case of variant (size) issue, the customer should mention the proper size he wants in the mail. If the particular product is available we will initiate the delivery once we receive the wrong size product.

  • If the particular size is not available with us under a particular design/pattern then the customer need to choose some other product.

  • Item must be returned within 7 days from the day you've received the confirmation mail from Pardewale.in, transit times are not included within this time.

  • Item must be sent back with the copy of invoice and tags.

  • We do not accept any return/exchange for the products sold in sale.

  • Item must be unwashed (no distinct odours, blemishes, signs of tear etc.) - if the returns item fails this test, they will be returned back to you.

  • Items covered in animal/human hair will not be accepted.

  • If you've asked for an item which is more expensive than your return, the item will be refunded and after you place a new order online.

  • All items are thoroughly inspected before any action is taken.

  • Returns can take up to 7-10 working days to process, so don't be alarmed if you've tracked your return as delivered but haven't heard from us yet.

  • All exchanges are shipped out on a standard service.

  • Our returns address:

          Pardewale.in, Mezzanine Floor, Radha Krishna Industrial Society, Near Navjivan Circle, Udhna Magdalla, Surat-395007, Gujarat.